The administrative quarantine is accessed from the Office 365 Exchange Admin Center > Protection > Quarantine. Here you will see all the quarantined items for all users in the org.
Administrative Quarantine in the Office 365 Portal |
The administrative quarantine is always available to EOP admins. The end user quarantine must be enabled and configured by the admin from Office 365 Exchange Admin Center > Protection > Content Filter, then click the Configure end-user spam notifications link on the right.
When enabled, end-users will receive an email from EOP listing all the new messages held in quarantine since the last notification.
The URL to the end-user quarantine is https://admin.protection.outlook.com/quarantine. In a hybrid scenario, even users without Office 365 licenses can access the end-user quarantine.
End-User Quarantine |
That's all pretty cool, but wouldn't it be nice to access the quarantine directly from Outlook? Here's how you configure it:
- Open Outlook as the end-user.
- Right-click the user mailbox and select New Folder.
- Name the folder Quarantine or * Quarantine to have it placed higher in the folder list.
- Right-click the new folder and select Properties.
- Click the Home Page tab.
- Enter https://admin.protection.outlook.com/quarantine in the Address field and then click the checkbox for Show home page by default for this folder. Click OK.
- You will then see the sign on page for EOP within Outlook. After you sign in you can access your end-user archive.
End-User Quarantine within Outlook |
Unfortunately you can't view the end-user quarantine using this method from OWA, but I have a work-around.
- Send yourself an email with the subject of Quarantine and the link to https://admin.protection.outlook.com/quarantine in the body of the message.
- Drag the message from your Inbox to the Quarantine folder you created.
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